Luxury Bath
Luxury Bath Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Bath has a 3.7 star rating from 9 customer reviews and consumer sentiment is mostly neutral with mixed recommendations.
Key Takeaways for Future Customers
- Many positive Luxury Bath reviews praise fast, one-day installs and good acrylic products at a medium price point.
- Expect courteous installers, custom options, and varied product choices when researching remodeling or shower conversion services.
Negative Feedback / Risk Areas
- Recurring Luxury Bath customer complaints note poor workmanship or drainage issues and slow responsiveness to service requests.
- Some reports mention warranty denials and disputes over final billing or refunds after work was charged.
Positive Feedback
Customers frequently highlight high product quality, professional installers, timely completion, and helpful customer service during sales and installation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Bath has a 3.7 star rating from 9 customer reviews and consumer sentiment is mostly neutral with mixed recommendations.
Key Takeaways for Future Customers
- Many positive Luxury Bath reviews praise fast, one-day installs and good acrylic products at a medium price point.
- Expect courteous installers, custom options, and varied product choices when researching remodeling or shower conversion services.
Negative Feedback / Risk Areas
- Recurring Luxury Bath customer complaints note poor workmanship or drainage issues and slow responsiveness to service requests.
- Some reports mention warranty denials and disputes over final billing or refunds after work was charged.
Positive Feedback
Customers frequently highlight high product quality, professional installers, timely completion, and helpful customer service during sales and installation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecommendation
I ordered a bathroom renovation from Luxury Bath and was very satisfied with the result. The quality of their products is second to none and their service is extremely good
User's recommendation: If you are looking for a quality bathroom renovation, Luxury Bath is the way to go!
WHEN I COMPLETED MY BATHROOM RE MODEL I HAD A PERSONAL CARPENTER AND HE SAW YOU DID NOT PUT SHEETROCK UP ABOVE THE SHOWER AND LEFT CRUMBLED WET SHEET ROCK INSTEAD OF REPLACING IT...YOU DID A LOUSY JOB
YOU LEFT WET CRUMBLED SHEETROCK FROM THE SHOWER HEAD UP...I HAD A CARPENTER HERE TO FINISH MY BATHROOM AND HE PULLED OUT CRUMBLED WET SHEET ROCK YOU LEFT IN THE WALL THEN PUT THE NEW STUFF OVER THAT AND CHARGED 8,000...YOU PEOPLE ARE RIP OFF ARTISTS...LOUSY WORK...NO ONE SHOULD HIRE YOU BECAUSE YOU ARE ***
Luxury Bath of Hamilton New Jersey
Luxury Bath of Hamilton New Jersey is not representing your company very well. They promise professional craftsmanship and deliver damage and overpriced careless work and do not care about customers after they have been paid and the job is done. They literally ended the relationship by hanging up on me.
Responsiveness, poor instillation, crummy customer service
The original $10K shower remodel was incompetent - it did not drain well and water seeped under the pan.. They came back to correct that error and made the shower floor worse - now it doesn't drain at all.
We have repeatedly called to get this fixed and have just gotten the run around and they admit forgetting about us. They were swift to take our money, just like other review, they charged the final amount before doing the job.
The material is great, that is why 2 stars instead of 1. Just not a professional job.
fix the shower pan so it drains.
Not great
I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.
The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.
Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..
Price reduction
DID NOT HONOR LIFETIME WARRANTY
WE have a very old bathtub...that had seen its better days...we saw an add for luxury BATH.....that offered a lifetime warranty..we contacted them.They sent their SALES PERSON to our home...he took measurements,,of the bathtub and quoted a price of $2500 with a lifetime warranty...after some years...the tub CRACKED IN two different places places in the bottom.WE called them they sent the salesman out.HE said we cleaned it with an abrasive cleaner..we used SCRUBBY BUBBLES...LUXURY BATHS DENIED OUR LIFETIME WARRANTY.We called two other BATHTUB PROFESSIONALS who stated that the CRACKS WERE STRESS CRACKS CAUSED FROM THE LINER NOT FITTING THE orginal TUB....its been 3 years and the tub sits there with the same cracks...have not been able to use bathtub.....
- Promise
Full refund
Work Completed On Time
The work was completed on time and as promised.  Work area and the remaining areas of my home were kept clean and all debris from the conversion was removed.
The finished product is strong and professionally finished.  I'd recommend Luxury Bath to anyone without reservation.
Pet Friendly Installers
The installers were excellent and courteous.  They cleaned up after themselves every day.
They even worked through their lunch break one day to get finished and they were good with our dog Sadie.  Overall excellent!
Awesome Transformation
We are so excited and pleased with our newly renovated master bathroom.  We're amazed at the transformation Luxury Bath accomplished.
 The room took on an overall "wow factor" from what it was!  Thank you!
Remodeled both our bathrooms with Luxury
We had two bathrooms to remodel and upgrade in our condo and are very satisfied with the outcome. From the beginning with our Design Consultant, coming to help us with the design and estimate to the installation team accomplishing our vision. Would highly recommend Luxury Bath to everyone.
Beautiful new bathtub
I just wanted to send a quick note to tell you how happy we are with our new bathtub. It looks fantastic!
Your installers must have worked very efficiently as they were gone before my husband returned home from work. The other great part is that besides having a beautiful new bathtub we could not even tell there had been a construction project completed in our home.
I love my new Luxury Bath
The work was completed on time and as promised. Work area and the remaining areas of my home were kept clean and all debris from the conversion was removed.
The finished product is strong and professionally finished. I'd recommend Luxury Baths to anyone without reservation.
Install completed on time and they cleaned up
The work was completed on time and as promised. Work area and the remaining areas of my home were kept clean and all debris from the conversion was removed The finished product is strong and professionally finished. I'd recommend Luxury Bath to anyone without reservation.
Construction and Repair Expert Talks
Excellent install and great with our Pet
The guys were excellent and courteous. They cleaned up after themselves every day.
They even worked through their lunch break one day to get finished.
And they were good with our dog Sadie. Overall excellent.
Luxury Bath Super Fan
From start to finish super satisfying job well done! You know how some people use the word amazing for not amazing things, well we got the right meaning of amazing thing right here.
Before my bathroom was small and lame, Ed parker the designer consultant made lame to insane, in a great way, I couldn't believe Mr. Jim and his team turn my Bathroom into a Real Luxury bathroom, I ask for a chair and a shelf for my speakers and phone and grab bars and more shelfs and big shower head and curtains rod .
This is a company that will not waste your time. Super fan of Jim & Ed and I feel like there friend not just a job, real 100% I wish I could show you pictures thanks Jim and Ed and Luxury Bath!
Luxury Bath kept us safe during COVID19
The crew at Luxury Bath did an incredible job replacing our old shower. They showed up on time and worked 10 hours to finish in one day.
Due to the coronavirus they wore masks and gloves and maintain a safe distance at all times. They also sprayed down everything they touched several times a day. The shower turned out beautiful and exceeded our expectations.
I could not recommend them more. We also interviewed five companies from the home show and Luxury Bath gave us the best price for the quality we wanted.
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