Luxury Bath
Luxury Bath Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Bath has a 3.7 star rating from 9 reviews and consumer sentiment is mostly neutral with mixed experiences noted in Luxury Bath reviews.
Positive Feedback
Many customers praise product quality, fast installs, courteous installers, and helpful design consultants; several reviews highlight good value and quick one-day bathroom remodels and responsive customer service.
Negative Feedback / Risk Areas
- Recurring complaints about poor workmanship and unresolved repairs in some locations; Luxury Bath customer complaints cite missed follow-ups.
- Reports of pricing concerns and disputes over warranty claims.
Key Takeaways for Future Customers
- Read Luxury Bath reviews and ask about warranty, refund, and cancellation policies before signing.
- Confirm project timeline, scope, and post-installation service expectations with the sales rep and customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Bath has a 3.7 star rating from 9 reviews and consumer sentiment is mostly neutral with mixed experiences noted in Luxury Bath reviews.
Positive Feedback
Many customers praise product quality, fast installs, courteous installers, and helpful design consultants; several reviews highlight good value and quick one-day bathroom remodels and responsive customer service.
Negative Feedback / Risk Areas
- Recurring complaints about poor workmanship and unresolved repairs in some locations; Luxury Bath customer complaints cite missed follow-ups.
- Reports of pricing concerns and disputes over warranty claims.
Key Takeaways for Future Customers
- Read Luxury Bath reviews and ask about warranty, refund, and cancellation policies before signing.
- Confirm project timeline, scope, and post-installation service expectations with the sales rep and customer service.
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Verified Reviewer
Recommendation
I ordered a bathroom renovation from Luxury Bath and was very satisfied with the result. The quality of their products is second to none and their service is extremely good
User's recommendation: If you are looking for a quality bathroom renovation, Luxury Bath is the way to go!
Palm Harbor, Florida
WHEN I COMPLETED MY BATHROOM RE MODEL I HAD A PERSONAL CARPENTER AND HE SAW YOU DID NOT PUT SHEETROCK UP ABOVE THE SHOWER AND LEFT CRUMBLED WET SHEET ROCK INSTEAD OF REPLACING IT...YOU DID A LOUSY JOB
YOU LEFT WET CRUMBLED SHEETROCK FROM THE SHOWER HEAD UP...I HAD A CARPENTER HERE TO FINISH MY BATHROOM AND HE PULLED OUT CRUMBLED WET SHEET ROCK YOU LEFT IN THE WALL THEN PUT THE NEW STUFF OVER THAT AND CHARGED 8,000...YOU PEOPLE ARE RIP OFF ARTISTS...LOUSY WORK...NO ONE SHOULD HIRE YOU BECAUSE YOU ARE ***
Hamilton, New Jersey
Luxury Bath of Hamilton New Jersey
Luxury Bath of Hamilton New Jersey is not representing your company very well. They promise professional craftsmanship and deliver damage and overpriced careless work and do not care about customers after they have been paid and the job is done. They literally ended the relationship by hanging up on me.
Responsiveness, poor instillation, crummy customer service
The original $10K shower remodel was incompetent - it did not drain well and water seeped under the pan.. They came back to correct that error and made the shower floor worse - now it doesn't drain at all.
We have repeatedly called to get this fixed and have just gotten the run around and they admit forgetting about us. They were swift to take our money, just like other review, they charged the final amount before doing the job.
The material is great, that is why 2 stars instead of 1. Just not a professional job.
fix the shower pan so it drains.
Not great
I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.
The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.
Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..
Price reduction
DID NOT HONOR LIFETIME WARRANTY
WE have a very old bathtub...that had seen its better days...we saw an add for luxury BATH.....that offered a lifetime warranty..we contacted them.They sent their SALES PERSON to our home...he took measurements,,of the bathtub and quoted a price of $2500 with a lifetime warranty...after some years...the tub CRACKED IN two different places places in the bottom.WE called them they sent the salesman out.HE said we cleaned it with an abrasive cleaner..we used SCRUBBY BUBBLES...LUXURY BATHS DENIED OUR LIFETIME WARRANTY.We called two other BATHTUB PROFESSIONALS who stated that the CRACKS WERE STRESS CRACKS CAUSED FROM THE LINER NOT FITTING THE orginal TUB....its been 3 years and the tub sits there with the same cracks...have not been able to use bathtub.....
- Promise
Full refund
Luxury Bath Super Fan
From start to finish super satisfying job well done! You know how some people use the word amazing for not amazing things, well we got the right meaning of amazing thing right here.
Before my bathroom was small and lame, Ed parker the designer consultant made lame to insane, in a great way, I couldn't believe Mr. Jim and his team turn my Bathroom into a Real Luxury bathroom, I ask for a chair and a shelf for my speakers and phone and grab bars and more shelfs and big shower head and curtains rod .
This is a company that will not waste your time. Super fan of Jim & Ed and I feel like there friend not just a job, real 100% I wish I could show you pictures thanks Jim and Ed and Luxury Bath!
Luxury Bath kept us safe during COVID19
The crew at Luxury Bath did an incredible job replacing our old shower. They showed up on time and worked 10 hours to finish in one day.
Due to the coronavirus they wore masks and gloves and maintain a safe distance at all times. They also sprayed down everything they touched several times a day. The shower turned out beautiful and exceeded our expectations.
I could not recommend them more. We also interviewed five companies from the home show and Luxury Bath gave us the best price for the quality we wanted.
3 bathrooms remodeled by Luxury Bath Technologies
We had all three of our bathrooms redone. The crew, John, Michael and one other whose name I did not get, were very professional, pleasant and did real quality work. We are REALLY pleased with the results.
Start to finish – Very Happy
From start to finish everything was wonderful, Rob, Will, Jake and Joe were professional and most informative. They ran into a couple of issues and solved them all.
A great bunch of guys. I would recommend Luxury Baths to anyone.
Loved Luxury Bath’s options
We had Luxury Bath redo a bathroom and our experience with them was all pretty positive. They were clean and they did a nice job. They did everything in time and in budget, and gave us a little bit of options.
Highly recommend Luxury Bath Technologies
I was amazed at the job that was done by Adam and Andrew. They arrived slightly earlier than planned (maybe 12 minutes) which, to me, meant they were punctual.
As advertised, it was a day job...they were finished and everything was cleaned up nicely. Drop cloths were put down to protect my hardwood floors from any debris and they went above and beyond my expectations. I am so pleased with the new look in the bathroom...and can't wait to actually use the tub...need to wait for everything to be good and dry. As Jimmy told me, it does take some time from start to finish, as everything is custom made to fit where you want it.
This, too, was in the time frame of expectations. I would recommend them!
Would recommend Luxury Bath to anyone
My experience with Luxury Bath was wonderful. Everyone I worked with was very helpful.
I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install.
They were courteous and professional. I would recommend this company for any remodeling.
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Luxury Bath Installers were very careful with my dog
I needed a low step to get into my shower, rather than over a tub. We chose Luxury Bath and I was very pleased with the two young men who did the installation.
They were pleasant knowledgeable and did the job quickly. They even were very patient with my little dog who is blind. They stepped around her carefully and made sure not to startle her.
I recommended them to my neighbor who is about to do her bathroom also. Very good installers!
Luxury Bath Technologies staff was amazing
When I say that Luxury Bath did an amazing job with the whole process of my new bathroom, that is an understatement. The Design Consultant came to my house and was so great that I signed the contract on the spot.
I had a problem and their call center worked diligently to fix the issue and was always so helpful to any questions I had. And the bathroom installers were not only great at what they did but went above and beyond to make sure my bathroom turned out wonderfully.
I am beyond amazed at how great this company was from the 1st to the last person. Just Amazing!!!!
Would recommend Luxury Bath to anyone
My experience with Luxury Bath from Wichita, KS was wonderful. Everyone I worked with was very helpful.
I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install.
They were courteous and professional. I would recommend this company for any remodelling.
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